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Single Assessment Framework version

All services - change

GO Online: Inspection toolkit

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Workforce wellbeing and enablement

The ΢΢²ÝÊÓÆµ inspection focus on wellbeing extends to your own staff teams as much as the people you support. Whilst the ΢΢²ÝÊÓÆµ will look at this as part of Well-led focus, supporting staff wellbeing is also central to being a Caring service.

The following film provides a summary of this area of inspection. It can help you and your teams learn about what will be inspected and what is important to demonstrate to deliver good or outstanding care.

Introducing Workforce wellbeing and enablement

Duration 01 min 27 sec

The ΢΢²ÝÊÓÆµ will look at how you support the wellbeing of your team as part of the inspection focus.

It is important that if the service is going to meet ΢΢²ÝÊÓÆµ expectations, then there will be a need to show how you protect their own wellbeing. This is a relatively new area of ΢΢²ÝÊÓÆµ inspection focus and one which the regulator deems as important to empowering your team to deliver good quality care themselves.

The ΢΢²ÝÊÓÆµ will primarily look at the support you have in place to protect staff wellbeing and enable them to deliver person-centred care. The ΢΢²ÝÊÓÆµ will look at various ways that this might be achieved, including how you promote non-discriminatory practice across the service and protect human rights.

Be prepared to share examples of how your supervision and support, staff development and wellbeing initiatives meet the needs of your own colleagues. Expect ΢΢²ÝÊÓÆµ inspectors to speak with the staff team to understand how successful these approaches are.

Your wellbeing initiatives should extend beyond the paid workforce too, so consider how you support unpaid carers and volunteers.

There might also be some crossover with how you support and empower your workforce with whistleblowing and raising concerns.

To learn more about how you can meet this area of ΢΢²ÝÊÓÆµ inspection, take a look at GO Online.

Watch the film here:

΢΢²ÝÊÓÆµ focus

What is the ΢΢²ÝÊÓÆµ Quality Statement?

We care about and promote the wellbeing of our staff, and we support and enable them to always deliver person centred care.

What sub-topics might the ΢΢²ÝÊÓÆµ look at when inspecting this?

  • Support and wellbeing
  • Unpaid carers & volunteers
  • Lone working
  • Caseloads/workload
  • Staff safety (including sexual safety

How does this part of the inspection relate to ΢΢²ÝÊÓÆµ Regulations and guidance?

How will the ΢΢²ÝÊÓÆµ gather evidence?

The ΢΢²ÝÊÓÆµ will primarily gather evidence by:

  • Feedback from staff and leaders
  • Processes

Read more about this Quality Statement

  • The ΢΢²ÝÊÓÆµ have published further insight into what this Quality Statement means, including the I Statements and which legislation it relates to on their website .